Dear JulioLima,
Thanks for your reply.
Actually we do not use any kind of media to archive calls? (we have a big hard drive on that server)
How do i check to see whether recorder and database are sync on Viewer server?
And how do i check the RetrievalCache?
Could you guide me throgh this...
Dear all,
I attached the error message that i received when trying to play back the voice record from witness system.
Error msg "No replayable content was found for this item. There may be a problem retrieving the content. See your systems administrator"
Does anyone have face this problem...
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