Search results for query: *

Yep, sure have. The support people we've talked to tried a few things and it didn't work. I need to follow-up with them again... was hoping someone here might have had the same issue.

Got some more details about this issue... still no resolve, but I did another test and here's some additional info to add to my intiial post: 1. When a successful call comes in, normally I see the caller ID at the top LCD of the phone (5340) and the lower right of the LCD replacing the...

We do have a ticket open I believe... although I don't have any clue what the ticket # might be. I take it you work directly for Mitel and can lookup the tickets? Are you able to lookup a ticket by customer name and/or address?

Sure, bring your swim trunks!! lol Seriously, you live in or around Vegas? If not, need an excuse to visit? I'd love to get a Mitel expert here to fix some of this stuff. Our dealer is a brand new dealer (formerly Intertel) of Mitel, so they do have any experts on their payroll yet. Oh...

Yeah, that's exactly what's happening!! If we resolve it, I'll definitely post the solution here. Thanks for the reply.

This is a lingering issue we've had for months now and my dealer/installer has never seen the issue and Mitel support also has no immediate clue. This is a residence btw, I'm the home owner and have gotten to know the basics of the system and how to program most phone functions. Here's what...