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Call Center Reports
Is it possible to obtain the specific number that a customer called from in a given time? ex: 10/1/2008 5:00pm - 6:00 pm - Can I get all the phone numbers of the people that called during that time? Thanks!- AUrrea
- Thread
- Replies: 3
- Forum: Nortel: Symposium call center solutions
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Queue Light
The manual for the m2616 phones mentions the ability to have the phone light blink when there are calls in queue and also blink at a faster rate when a certain threshold is met. I can't seem to find a away to get this functioning. I have M3904 and M2616 phones on my symposium call center. Any...- AUrrea
- Thread
- Replies: 4
- Forum: Nortel: CS1000 (Meridian) systems
