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  1. Norcomm262

    BCM450 & Outlook 2010 Not Working

    I tried installing a unified messaging on the 2010 computer and was able to install and work but ever since i installed the software outlook keeps failing..Help. Also is there a way to get Unified messaging to work with an exchange server to push fax's and voice mails out that way??
  2. Norcomm262

    Grade of service, for Call-center Reporting

    In the summary Reports it gives you a grade of service % and the customer wants to know how this number is calculated??? Any formulas or equations would help out allot... Thanks in advance
  3. Norcomm262

    Transparent Dialing

    So here are the schematics for the install so far. Each place has PRI in place right now, but I'm sure that we can cut a few of these out in the future. If anyone has any comments or thoughts all are appreciated.http://www.nor-comm.net/fsfiber.jpg
  4. Norcomm262

    Transparent Dialing

    Thanks finally think i have my answer with the last post.All of this is going to be done over a private network. what kind of info am i going to have to give the IT guy for his part of the end, as far as routing or anything that he may have to configure. With the ip trunking/sip key codes does...
  5. Norcomm262

    Transparent Dialing

    will i need to have the customer purchase voip or sip trunks from their carrier AT&T or is the key codes from a vendor all i need to make this happen? As you can see I'am very new to this and I'am only an IT person for this very poor school district. Any and all info will help out tremendously...
  6. Norcomm262

    Transparent Dialing

    No one thinks we need any sip trunks or MCDN key codes for this to take place.
  7. Norcomm262

    Transparent Dialing

    No none of the sites phones are IP sets.
  8. Norcomm262

    Transparent Dialing

    We have a big opportunity to setup a network of BCM 400's together but we are a little green when it comes to setting up anything such as this. The data network is going to be fibered up to each office a total of 9 branch offices in all. They would like to have transparent dialing between them...
  9. Norcomm262

    Existing BCM50 to a BCM450

    Could anyone point me in the right direction please? I need to hook up a BCM450 to an existing BCM50 at another location. The customer would like three digit dialing between the offices and be able to transfer calls between the two.What specifically do i need to get this ball rolling from either...
  10. Norcomm262

    BCM 450 to existing BCM50

    I need to hook up a BCM450 to an existing BCM50 at another location. The customer would like three digit dialing between the offices and be able to transfer calls between the two.Thanks so much in advance.
  11. Norcomm262

    BCM 50 to a MICS

    Two BCMs with IP trunking does the customer need to purchase any addtl services from their current carrier, sip trunks? Or do they just need the IP trunks (H.323) and the MCDN key codes for this to work?
  12. Norcomm262

    BCM 50 to a MICS

    What exactly does the Tenor S do for connecting the phone systems up together does this allow for 3 or 4 digit dialing between offices ?
  13. Norcomm262

    BCM 50 to a MICS

    I would like to connect the two systems as cheap and cost affective as possible. Whatever equipment needed to do so can be purchased.
  14. Norcomm262

    BCM 50 to a MICS

    What is recommended to connect a BCM 50 to a MICS at another location without a point to point T1 between the locations?
  15. Norcomm262

    bcm50 to norstar voip gateway

    I have a similar question but it is regarding setting up a BCM50 to a remote MICS how can this be accomplished

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