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  1. 23james23

    symposium display

    Hi all hope ye can help me On our Symposium system we have a graphical display and when call reach a certain level & i think the Disply pops up no on monitor no matter wha tyou workin on and continues to pop up . My question is how do i adjust or turn this off. Thanks James
  2. 23james23

    call queing but not being presented

    Ya they are thanks you anyway for your input it has us baffled here
  3. 23james23

    call queing but not being presented

    Hi, hope you can help. Lately we have noted that at times there are calls queuing on the real time display while agents are available but they are not being presented to the idle agents. We have Symposium 4.5 Thanks
  4. 23james23

    Nortel 4.5

    Wwe have Nortel 4.5 and it works grand but lately we have been seeing calls waiting, while we have calltakers waiting but they are not going to the user. can you help me is it a update problem. Thanks james.
  5. 23james23

    nortel 4.5

    Our business has symposium 4.5 for call centre. We have approximatley 40 phones on line. However sometimes lately we can see call queuing and we have call takers available but however they are not getting the call. they have the required permissions and this only happens perhaps 2 or 3 times...
  6. 23james23

    Symposium 4.5 problem

    Our business has symposium 4.5 for call centre. We have approximatley 40 phones on line. However sometimes lately we can see call queuing and we have call takers available but however they are not getting the call. they have the required permissions and this only happens perhaps 2 or 3 times...

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