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Hey guys, Help me out here. How do I get a MWI on a receptionist's phone to light up both when she has a message and when othe general voicemail box has a message. I feel like this should be a simple process but i can't seem to figure it out. Thanks in advance.

Still no joy. I defaulted both systems, redownloaded 4.2 from the Avaya site, and reprogrammed both systems (it was a fun weekend) from the ground up. I still have the same problem. Is anyone else running SCN that could test this? My systems can't be the only ones that are having these...

I don't know if the advanced license is needed or not, but i do have it regardless.

Hunt group numbers are unique and the button programming is truly "Set HuntGroup Out of Service". The hunt group goes out of service just fine, the problem is that pressing that button clears whatever i have selected from the pulldown menu for my fallback huntgroup. Avaya told me i had a...

Hey guys, I have 2 IP500's both running 4.2(4) connected across a SCN with a T1. The remote site has a huntgroup that I set out of service using button programming and then I have a Out of Service huntgroup set up that forwards back to the host site. Originally, I had button programming set...

Thanks guys. I'll look over that list and see what I can do.

Hey guys, I have an IPO 500 running 4.2(4) and VM 4.1(40) and I have reception breakout set for all users to transfer calls back to their specific hunt groups. My client wanted to know if I could interject a custom .wav file in instead of the standard Avaya "Please wait. Transferring to...

Hmmm. You guys may need to walk me through this. I'm gonna try: (system forwarded from) Code: 803 Fet: Dial Num: . LID: 249 (system forwarded to) Code: 803 Fet: Dial Num: 4616 (my coverage huntgroup) LID: 0 Is this right? or am i way off base here?

4.1.12(remote site) and 4.1 custom (host site)

The forward shortcode is under the user's shortcodes not the system. I can't get the forwarding even if i forward across the SCN to a user and then forward to a huntgroup. I get the same SysMonitor messages no matter what i do if the final user has forward unconditional on. Fwd Failed(1): HG...

yes

yes i did

Oh, and by the way, I've got a system shortcode of Code: 46xx Num: . Fet: Dial LID: 249 To find the huntgroups on the other side

So, i just tried these steps and I progressed further than before but it's still not quite right. Here's what my SysMonitor is saying: Fwd Failed(1): HG Call final target has FwdU OV visable. VM NOT visable:Timer running FindNextInServiceHgInHgIncludedList: Resolved No Alternative! ADD HG...

I'll try these things today. I do have a extension number programmed to my forwarded user and I do have a shortcode in place for the huntgroup on the far end. The only thing i have different is I have the my hunt group in collective ring instead of sequential.

I've got 2 IPO 500s connected via SCN. The host site has the only trunk lines, a PRI. My customer wants the ability to forward calls from their house (the remote site) back to their office (the host site) when they are away. I have a huntgroup on the remote site that rings all the phones in...

You guys are awesome!! Got it working. Thanks so much.

Hmmmm. This is the part I'm hung up on. I guess i don't understand how to configure the ARS or write a shortcode to direct my calls out. My IP line is lid 249 but the PRI is lid 1. I've tried using both lid's but i still can't seem to get it, so I'm assuming it's my ARS route/shortcode.

Hey guys, I've got 2 IPO500s(4.1) linked by a T1 with SCN enabled and working. At the present there is only a PRI going into the host system. Can I make outgoing calls from the remote system using the PRI of the host system? I saw a thread (thread940-1397089) that laid out how it might be...

Hey guys. I really need some help here. I'm not a telecom or even a network guy but i got thrown into a IPO install and have frequently found myself floundering. Most stuff i have figured out just by searching hundreds of posts but now i'm stuck on something that i know is really easy and i'm...