Many thanks for the help, just one more small question I'm afraid. I've set up an Activity series of custom activities which I think should work well. I numbered the activities so that I can display them in the correct order under the activities tab/task list. However it displays...
many thanks for the reply. Just been reading the help and agreed an Activity Series sounds more what we require. However, I like the open/closed field in the opportunities, is it possible to do this with Activities? I've created a trial activity series and some custom activity types, but in...
Hi,
We have a customer flow of around 20 steps and we want to keep track of how far each customer has progressed through this process. I have created an custom opportunity process flow with these 20 stages. When we have a new contact I'd like to open all of these 20 opportunity stages for the...
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