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  • Users: majdi1982
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  1. majdi1982

    Reporting for Call Center

    Hi All, When I want to log on the RCC on the Web Host PC, I can't see the data expect this message that the "session is expiered",can you help me to resolve those issues. Thanks
  2. majdi1982

    Time and Date

    yes...is set to manual
  3. majdi1982

    WiMax

    How Can I Create a VPN Connectin on a WiMax broadband Internet access to operate IP TELEPHONY, in the other site do'not have BCM Installed, note that the BCM is installed where the wimax installed. Thanks.
  4. majdi1982

    Time and Date

    Hi... one of our customers have a BCM50a Rls1, when the o'clock is changed to summer time In my country, and I go to change time and date in the system, the clock can't changed either through element manager or telset, what is the solve of this case? Thanks
  5. majdi1982

    VOIP

    Hi to All... I need technical Support help in this Problem... We are the Baud Telecom Company, the Nortel Partner in Jordan Works the Jordan Post Project, which use a VOIP trunk to establish communications betwwen a BCM Systems Connected in each branch Offices Side. the Problem appear in just...
  6. majdi1982

    Nortel Fax...Unified Messaging

    Hi.... I Have Update the Unified Messaging on customer installed BCM400,Rls4, by insalling the last version of the SU system, and SU Desktop, the problem appear is that the postmaster information does not printed, Kindly note that the customer chek the seeting to receive delivery notification...
  7. majdi1982

    Nortel Fax

    hi.... BCM Version is 400 Rls4,the last release, and the customer use DTM (PRI)Lines.
  8. majdi1982

    Nortel Fax

    Dear All... Reference to our recent telecom regarding Nortel unified messaging, our customer reported they receive faxes almost blank. Please for your information and immediate action
  9. majdi1982

    Music on Hold

    Hi... How can i import the music installed on BCM to my computer from music manager. Thanks.
  10. majdi1982

    RCC Patch file

    Hi Guys.... I would like to ask if there any patch file for the BCM50a,Rls 3, contains the following issues: - The wallboard parameters table includes same abbreviation for id 12 & 13 For Wallboard parameters, "Number of Agents in Not Ready state" and "Number of Agents Logged In" had the...
  11. majdi1982

    call center

    hi to all..... i was configure a call center on a bcm400 rls4, the problem is that when the agent log into skillset, he can not use his phone to use like dial 9 to outdial number, but when the calls come to skillset transfer ti it..can you help me plz? thanks you>>>>>>>>>>>.

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