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Found it - Turns out its a setting in the Nupoint configuration. Under the Line group/voicemail options tab the - Allow dial an extension for callers and users should not be selected. We removed those and now any key works to bypass the greeting. Thanks for your help!

HELP....I'm trying to get my # key working to bypass a user greeting and get straight into being able to leave a message in their personal mailbox. I've got the latest software release on both MAS/Nupoint & MiVoice. I'm using a FCOS 31 as the user has SMTP I've checked through my FCOS and can't...

I agree, Thank you very much!

It worked... I'm getting my closed greeting, but I did get a failed status with message "cannot perform event handler because of holiday". I'm assumming that's expected?

Thanks, I will try that & let you know.

Has anyone had experience with the scheduler & setting holidays on a 3300CX II Rls 7.0. with Embedded Mail? Here's what I'm trying to sort out. I've got a schedule set to go into day service at 08:00am and night 1 at 16:30pm. My Business hours are set and I'm using ICP Day/Night Mode and that's...

Can the "Tone" the callers here when being put into a 3way conference call be removed? If so, what are the steps - Thanks in advance.

Thanks, that did the trick!

MCD 5.0 with NuPoint Mail - I've got a EHDU twinned to a Cell#. How do I get the Cell's Voicemail to pickup the calls vs.the Desktop Vmail.

Can you tell me if the record a call feature is included at no charge with the purchase of a mitel 200 icp cx system ?