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Thanks guys. ATT fixed the downed 8 lines and everything is working now.

I put in a ticket with ATT to have the lines checked. Thanks Joe. I'll let you know something soon.

Yes. This just started happening. Ive seen a PBX guy use his test set and use the ground wire when testing the lines a few years back. He told me they were ground start. The config on this pbx has not changed in 10 years.

Our users are trying to call out then most of the time get dropped. They here three beeps when dropped (ring back queuing). I found the the Trunk group for the CO is only running 2 of the 10 lines in an active state. Things i have tried are swapping out the TN474 card with another, all 10 where...

Your right, its a TN2404. Thanks for all your help guys, nice forum.

I got TN765 as our processor, is this correct for ordering a new one?

We powered off the system with no change in issue, will doing "system reset 1" have a different affect?

right now we dial into our Definity G3 for administration through ASA mostly. The other day the dial in will not pick up the call. i traced the phone line down to the AUX port on the back and the line was good. I there anything i can check in ASA or to even change it to another port if i have a...