If you are going to propose a BCM solution then you should be looking at the BCM50 R3.0 or BCM450 R1, going forward these will be the main BCM platforms. For both options you then have addtional IP set models that you can offer and features which are not available on the BCM400 R4.0 e.g. Meet-Me...
If available, have you tried registering the 12xx sets to another BCM system 40 or 450 or CS1000 R5.5 to compare results? Also is it happening on one or two 12xx phones or all of them.
If the BCM already has the applicable Patch/SU installed to support Vista then you should be able to just browse to the BCM default web page, click admin applications and download "EM" to your desktop and run. Else you need to install the applicable Service Updates and then download "EM" from...
Configuration as follows; BCM50R3 with SIP Trunks and PSTN access + BCM450 R1 with only SIP Trunks. 4-digit Extn calls between BCM50/BCM450 via SIP working fine.Tandem calls from BCM450 to PSTN via BCM50, dropping 1-digit. National PSTN access from BCM50 set is 9,abcdefg with absorb length=1 so...
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