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I have not returned to the cust. site to verify PEPs....from my memory... server was su 11, client is 05c, security 14s, and appl builder 5.00.41.167. 1 or 2 other peps. The peps were last updated 4-27-2012. The error is "could not connect to server..." Isolated CLAN network to a hub to confirm...

CP 5.00.41 PEPs up to date, loaded 4-27-2012, appl builder 5.00.41.167. Can not create new application, can not open existing application, only 1 application in this thing. Deleted file in d:\nortel\file transfer folder Ran support tools, consistency check, deleted appl, rebooted---followed...

Thanks to all the responses. I am actually only the voice mail vendor. My customer needed to make some changes in his PBX to work with the voice mail and creating the queue was one of the things he needed but did not know the AMO commands to complete. He does most of his work using LC Win. I...

Sorry typo....I need an ACD group

Need to program a new ACG group in a HiCom 300e. Please respond with screen prints. Also, please include AMO direction on how to display a currently programmed queue. Thanks

Thanks for the reply. I'm a Nortel tech and we all know the way of Nortel/Avaya currently...... I've put in a few AVST voice mail systems integrated with Centrex and one integrated with Nortel digital ports. Is the Optiset a digital set integration?

Any Seimens HICOM 300E PBX technicians out there set up analog ports with inband intergration for a 3rd party voice mail system? Looking to integrate with AVST Call Xpress voice mail. I work with the voice mail and there are no integration notes provided by AVST on how to set up the analog...

This is new install. I am looking for a config sheet or spread sheet of some sort that can be given to the customer to fill out for the applications. They are coming off of an Octel 350 with tons of type 30-35 mailboxes.

Does anyone have a data collection worksheet for application builder? Or where can I find a work sheet to assist in collecting data?

Is anyone using Pilot 5.0 UM with Blackberry & Outlook Web Access 2007? I'm guessing Outlook Web Access and MyCallPilot will work and a message forward rule is needed for the Blackberry. Any specifics would be appreciated.

Is it possible to show names when reporting on internal calls? Currently we are TM 3.2 and we can report on internal calls. On an extension detail report it shows as Ext:105 and I want to replace Ext:105 with the called name.

We are installing Call Pilot to replace an Octel 350. There is little documentation on the auto attendents. I am okay with going into the Octel and documenting the menu "choices". I really would like a suggestion on how to call into the menus in the Octel and record the menus & then save as a...

I need to run "individual console reports" using OTM's traffic analysis module. I am collecting the traffic using DBA. I can filter & print the reports. The reports show statistics for every 1/2 hour and my customer wants the report to show only hourly stats. LD 2 is set to run traffic every...