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Wrong calling number being sent intermittently
We are in the UK. The problem has generally been with calls to mobiles, but I was assuming that it was likely that people were just responding to missed calls. It could be an issue with BT to Orange or other mobile operators, but it is certainly transient - I have not been able to recreate...- scatwell
- Post #10
- Forum: Avaya: IP Office
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Wrong calling number being sent intermittently
I have had the following back from the telco (Unicom) "The line is not carried by CPS & we don’t do LCR". I'm as sure as I can be it is not the IPO. Either a fault on one of our channels or the CLI info being stripped off if they overflow elsewhere when they exceed capacity seem possible. If...- scatwell
- Post #6
- Forum: Avaya: IP Office
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Wrong calling number being sent intermittently
We do have the monitor running, which is hopefully proving it is not the IPO configured wrongly. Certainly it always shows the correct DDI being sent. THe IPO system is not doing CPS or LCR, I am checking with Unicom whether this is happening at their end. From what I'm hearing, it sounds like...- scatwell
- Post #5
- Forum: Avaya: IP Office
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Wrong calling number being sent intermittently
We have IPOffice 406v2 running v3.1.56, with ISDN30 (14 channels). On occasions the default number for the ISDN30 bearer is sent as the calling number, and not the DDI number which the system is configured to send. Consequently we get incoming calls to the default number (and obviously the wrong...- scatwell
- Thread
- Replies: 10
- Forum: Avaya: IP Office
