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IPOCC and Salesforce SFDC Permission issue
We have an issue with a customer we have upgraded to Server edition and are in the process of implementing IPOCC with the Salesforce CRM Plugin We have installed the Avaya Salesforce plugin with IPOCC and it works The issue is the permission required in Salesforce to get this to work It seems...- AussiePayne
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- Replies: 1
- Forum: Avaya: IPOCC (Contact Center for Voice)
