Customer reports her lines lock-up on her on occasions. We do not know what is causing this problem. We would like to know solution and causation before we offer the code for "forced Disconnect
Thanks for your response, these are my 2 problems better explained:
Using a test cabinet configured:
DTSU PCB in slot1,
T1 PCB (set for PRI) in slot3,
4ATRU in slot4
4DTDU tone card in slot8.
I cannot get my T1 to sync with my new adtran csu-ace. My csu is in sync with the telco and a loop-back...
THANKS GUYS:
IT TURNS OUT THAT THE CUSTOMER IS "OK" WITH JUST TRASFERING THE CALLS TO VOICEMAIL AND AFTER HOURS LETTING IT RING UNTIL VOICEMAIL ANSWERS. ( IT'S JUST WHAT THEY WANTED!)I THANK THE DATABASE IS JUST CORRUPTED ALSO.
THANKS TO ALL
STEPHANY
OK,
1-1-12.....DEFAULT IS 45s
1-2-22.....DEFAULT IS 8s
THE ONLY COMBINATION THAT WOULD WORK IS 1-1-12...25s, AND
1-2-22...60s BUT THATS RIGHT AT 18-20 RINGS BEFORE PICKUP.
DO YOU THINK THERE IS ANYWAY WE COULD GET THE PICKUP TO
5-7 RINGS?
THINK YOU FOR THE IMFORMATION.
NEC Electra Pro II /AD-8: Calls transferred internally will go to voicemail if not answered.
However, when inbound calls are answered by the auto-attendant and the ext. is dialed, the call is transferred back to the main greeting. How is this problem solved?
A programmable solution is certainly...
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