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  1. NYSTECH

    IX Workplace and Desk Phones RTP issue

    Just wanted to follow up and share the resolution. I upgraded Server to 11.1.3.2 and issue seems to have gone away. Thanks for the help. Always appreciated.
  2. NYSTECH

    IX Workplace and Desk Phones RTP issue

    I am talking to customer about upgrading them and waiting to hear back. Such a weird issue. You should be able to be logged into both ( Simultaneous) Thank You
  3. NYSTECH

    IX Workplace and Desk Phones RTP issue

    IPO SE 11.1.3.0 Bld 23 I have an odd issue and was wondering if anyone has seen this. I haven't worked a whole lot with IX Workplace but know basics about it. Customer has 100 or so IX workplace users with Power user licensing. They work from home part time and use a VPN to connect back to IPO...
  4. NYSTECH

    Dial Paging from CM to IP Office Page Group

    Sorry forgot to include that. It is a SIP trunk through Session Manager. They don't have any SM licenses.
  5. NYSTECH

    Dial Paging from CM to IP Office Page Group

    IPO 11.1.3 and CM 6 The customer is in the process of migrating over to IP Office from CM system. There are multiple sites. Not all going to be cut over at same time. They can dial between systems by using 0 as an access code and then extension on both systems They want ability to dial from CM...
  6. NYSTECH

    Reoccurring certificate warnings on phones

    Just a shot in the dark but, have you tried factory defaulting/ clear the phones?
  7. NYSTECH

    Embedded Voicemail - Recording Stopped, Nothing to Approve

    Are you only having issues with external calls? Does it work if call exten to exten?
  8. NYSTECH

    Need to forward/transfer to external number then release the call

    You could try Twinning instead of forwarding. It does send originating caller ID.
  9. NYSTECH

    OPUS to WAV conversion

    I would be interested finding a converter that would work. I haven't been able to either.
  10. NYSTECH

    IP Office Voicemail stops working for all users

    Anything change on the network? Changes to Switches, Routers or Firewalls.
  11. NYSTECH

    IP Office Voicemail stops working for all users

    Is the IPO and IP500V2 or older IP400 unit?
  12. NYSTECH

    IP Office Voicemail stops working for all users

    When you say it works for short time.. Is is about 2 hours then it quits? What does your licenses show in Manager?
  13. NYSTECH

    IP Office 11.1.3 UC Module Administrator password issue

    Recently install an IP500V2a with a UC module on 11.1.3. I verified that I was able to access Manager, VM Pro, both web pages 7070 and 7071 and also access the UC mod with Putty and WinSCP with Administrator password. I then shipped the system out to customer completed the install and everything...
  14. NYSTECH

    Dell R430 Application Server Help. " Could not boot. /dev/root does not exist"

    I tried to update Bios but that didn't help either.:(
  15. NYSTECH

    Dell R430 Application Server Help. " Could not boot. /dev/root does not exist"

    I acquired an Dell R430 server and am attempting to set this up as an Application server in my lab. I know it isn't officially supported in the Avaya DOCs but it does meet all the requirements. I have able to load 11.0.4.7 on it. But I can not get any 11.1 to load the upgrade/Install fails. I am...
  16. NYSTECH

    Another Cert expiring. Symantec Class 3 Secure Server CA- G4 cert expiring on 10/30/23

    I may be wrong but would guess it will be like most of the other Cert issues. replace the cert in deleted folder with one provided by Avaya. but hey I could be wrong. I would deleted it but not 100% sure what it actually does. maybe something with The SSL VPN connection back to Avaya?
  17. NYSTECH

    Another Cert expiring. Symantec Class 3 Secure Server CA- G4 cert expiring on 10/30/23

    Has anyone seen this one yet? I don't see anything on Avaya support page about it. any help is appreciated
  18. NYSTECH

    IP Office SE 11.1.2.3 and 11.1.2.4 Identity Cert will not renew

    I have 2 SE systems both 11.1 2 but SP 3 and SP4 that I got alarm that the Identity cert was going to expire in x days. So I attempted to use Manager, Web Manager ports 7070 and 7071 to Regenerate them. Neither system regenerated the. The old cert still shows. I also tried rebooted both. Has...
  19. NYSTECH

    DS16 stuck at TFTP Poll Failed

    I ran into 4 DG30B modules that bricked after upgrading to 11.1. SP4. I had same issue you did using DTE port to recover them. I was only able to recover 1 out of the 4 DG30B modules by putting the file on the SD card. The other 3 are now resting at bottom of the ocean. :)
  20. NYSTECH

    system not running system sd primary software

    You could also try to reformat the SD card and reload the software on it. Just make sure if you have any local licensing IE PRI channels that you reload that as well. If that doesn't work. I would replace the SD card.

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