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What troubleshooting have you done? Replaced phone and or cables. Check the network for issues? Any ideas is a broad question with no information.

When you did upgrade, did you do a backup form the Web Page then restore it from the Web Page?

Customer is going to migrate from Avaya 630 server to a Virtual server. I am trying to see what is best practice to do this. How has anyone done this? I was thinking of spinning up the New Virtual server with the current release on the 630. Which is 11.1.3. 2 Do a full backup from 7071 on the...

Also tried deleting user and extension and reprogramming. Turned off Direct media path. I am going to open ticket with Avaya.

Twinned to cell phone. Issue also occurs when an internal caller calls to another phone that is twinned.

IP Office Server edition 12.000.56. This issue was occurring before being upgraded to 12.0. When user has phone twinned and call is answered on the J159, the J159 continues to ring. They have conversation but, ringing continues after caller hangs up. Unplugging phone fixes it. If phone is not...

Thank You for all your advise given over the years. It was much appreciated. Enjoy life to fullest in retirement.

I have seen this in the past with some versions of IPO. Depending on the version your running, you could be missing HTTP files. There are SOLs about it. You could try to go to embedded file management and upload files. That would grab files from manager program and put them either on Server or...

Just wanted to follow up with Avaya's response. The Dell 630 is not supported. With the new Rocky Linux, we had to install additional modules to ensure compatibility with these two servers. Furthermore, for IPO 12.1 the installation process was changed from BIOS mode to UEFI mode. The primary...

On some of our Virtual deployments we have had to remove the Lan 2 port. For some reason after reboot it would delete the default gateway and we could only access via console. 12.0 is garbage nothing but issues.

I am trying to find file kickstart fileDisk "mapper/rootvg-rootvol" given in ignordisk command does not exit. but can't locate it. Anyone know what folder/file it is supposed to be in?

Some Docs say it is supported other don't mention it. Avaya has told us it is :(

Jo Connex yes was thinking of upgrading BIOS. The latest version I see on PLDS is BIOS_KM6P8_LN2.1.19.0.BIN Is that the one you used?

I have tried 4 system that are on 12.0 and I have not been able to configure the SFTP backup using VM Pro Client. 11.1 works fine. Thinking it may be a bug or unknown change in security settings. Has anyone else been able to get it to work?

Similar to what derfloh said du -hsx /* | sort -rh | head -10 will list the 10 largest directories. Then you can drill down into those. An example drill into var directory du -hsx /var/* | sort -rh | head -10.

What Version of IP Office is it? I have similar issue with 12.0 using the VM client. Also make sure you have the Absolut path for the location something like: \folder name

Attempted to upgrade a Dell 630 from 11.1.3.2 to 12.0. Getting following error. 12.0 Upgrade of IP Office server failed. Sever did not upgrade after 3 attempts. Getting Error: An error occurred during reading of kickstart fileDisk "mapper/rootvg-rootvol" given in ignordisk command does not...

Just wanted to follow up and share the resolution. I upgraded Server to 11.1.3.2 and issue seems to have gone away. Thanks for the help. Always appreciated.

I am talking to customer about upgrading them and waiting to hear back. Such a weird issue. You should be able to be logged into both ( Simultaneous) Thank You

IPO SE 11.1.3.0 Bld 23 I have an odd issue and was wondering if anyone has seen this. I haven't worked a whole lot with IX Workplace but know basics about it. Customer has 100 or so IX workplace users with Power user licensing. They work from home part time and use a VPN to connect back to IPO...