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Thanks!

Hi All, This may be a stupid question, but how is the extension (number) set on the Dialog 4420 (non-display IP phone)? ALEX says: 2.7 Logging On the Telephone The telephone is always logged on with a default number. You cannot log on or log off. 2.8 Logging Off You cannot log off your...

LIMSwitch has it right. Just re-run the installation and change from there.

I am trying the IP Phone Administrator with on a PC connected to a router/switch with DHCP and an IP phone. The ip phone (DBC 425) gets an IP address from the router switch successfully but I don't see anything in the IP Phone Administrator screen. It just shows Nothing found to display. Am I...

Under Options>User Configuration> Fonts, there is an option to do so but there is a limit to the size. But I don't believe the font size for the fields you mentioned can be changed lest I'm wrong. BR, /bojo

Thanks Parnum. I have not tried mapping the system drive but did check if I can access the administrative shares such as "\\hostname\C$" which I could. I will try to recreate the scenario in my lab though I know it is a long shot trying to figure out what else they've restricted in between the...

Both issues were resolved. For Issue 1: I played with the domain security policies and it worked. but I don't recall which entry made it work. For Issue 2: Thanks Parnum, after allowing Named Pipes and TCP/IP in SQL Config, everything was fine in my lab set-up. But on the customer site, it...

Hi Parnum, I've seen where Solidus sets the DNA account(backend). But how do I do it for ECC? I've tried by using the same account for all ECC users in Dir. Config. but when I try to log on with the DNA account, it only logs on the first extension using it. When I try a unique account for the...

Yep, that was it alright. Now I'd like to ask, does this mean I'd have to create a unique user id and password for all ECC users for them to have to search the DNA Directory? Thanks in advance.

Well, I haven't defined the UDFs for User ID and Password in DMG so I guess I better try that first.

Hi All, I installed the ECC client on the DNA Server. (I also have the ECC Server installed) How can I configure the DNA Directory for ECC? This option as well as the port number is grayed out in the set up menu. I am able to log on and make/receive calls but have no directory functions. I...

Issue #1, I tried but could not replicate the error so I am at a loss since the knowledge base article does not apply in this case. It should have been fixed in the newer versions anyway. Issue #2: Well, I set-up two network segments and a domain controller + a workgroup PC. In our lab, I was...

Thanks parnum. I will have the ports checked by the 2 sides as well as make a test regarding remote registry access. There is no firewall on both the server and client but I'd have to check on the antivirus. I'll update this thread once I have more info.

bump!

hi doktor, we tested this model with MX-ONE v3.1 a while back and had a problem with the Name Identity, NI. For example: if extension 101, had a name identity associated with it via NIINI, the Aastra 312 Phone (say local 102 in our case) could not complete the call to 101.

Hi All, Any inputs on the issues below would be very much appreciated. Issue # 1: A. DNA Server: DNA 5.5 SP3 on Windows Server 2003 B. DNA Client: Windows XP SP2 C. Other info: Same network, same domain, using same windows account which is a local admin on both client and server. D. Issue...

all along, i've been installing DNA 5.5 for customers without knowing about the new licensing check points. all i can say is whew! as usual, thanks again parnum.

okay, the new license worked but users had to be recreated as they still ran into the user license limit error using the old ones configured. thanks to you all. by the way, is there anywhere in infochannel I could find documentation on (DNA)ELM for versions 2.1.3 above? The only info I could...

thanks parnum, that is very helpful info. can you verify whether it is applicable to version 2.1.3 which came default with DNA 5.5? i am still waiting for their feedback on whether the new license worked and will update this thread once I get word.

Thanks for your replies. I asked if they joined it to the domain but they said no. I had them try and install the license which was valid before we sent it out but they got the error" Failed to install license. Fingerprint information is incorrect". Anyway, they had generated a new fingerprint...