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Hello all, Has anyone had an issue with dialling 10 digit numbers? We have a system on R11.0 with the SC 0XXXXXXXXXXN on other systems this code works fine for 10 or 11 digit numbers. For some reason the system just hangs and doesnt try and match a 10 digit call. The dial delay is set to 6s...

Hello all, I have two lab systems one a standalone IP500v2 and a standalone IPOSE both are on the latest patch. I am trying to get an SBCE R10 latest patch to work with them to support remote workers (Workplace IX). The IPOSE is working fine. I can connect via TLS and everything is great...

Hello all, I was wondering if anyone has found any quirks with ASBCE R10.1 that might not have been there on previous releases. I am currently updating our SBCE from an R7.x portwell to a new R10.1 Dell server. Are there any compatibility issues with earlier versions of IPO like R11.0 or...

Hi, I have been asked to setup an SBC for a customer with an SE and a few IP500s as gateways. The IP500s have some users on which they want to be able to have remote workers along with the SE. The customer only has 1 public IP so somehow I need to route the 46xxsettings.txt rules to different...

Yeah, I know you can do that but to save me having to redo it 200x is there a cheat way via group policy?

Hello, Does anyone know if you can change the domain and server address settings from the Windows Registry? One of my customers has over 200 workplace users and we need to change these settings and were hoping to push the change via a group policy. Many thanks!

Hi Chaps, I am having an issue installing R11.1 on a new server. I have created the bootable USB using Rufus and moved the Avaya_autoinstall.conf and syslinux.cfg to the root directory. But when I try and install it cant find dev/root and fails. Has anyone else had this issue? Tried with...

Hi, I used self-signed certificates for ASBCE 7.2.0 but I had issues when I patched to R7.2.9. I was wondering if they are still supported or are just blocked now. Many thanks!

Thanks for your reply! I waited and then rebooted it. Everything looked to be ok however Relay services do not work properly and it looks like TLS isn't working anymore. I get an error about using a self-signed certificate and when I look at the IPO monitor I get: TLS:Alert...

Hi, I am trying to find the upgrade pre-check tool for ASBCE R7.2. I know its an old release, I am just practicing on some old hardware as I haven't done an upgrade before. I am going form R7.2.2.0 to R7.2.2.9. In the guide, it says to run the pre-check tool but I cant find it in the...

Hi, I was doing an upgrade on a SBCE via the web page and it timed out due to inactivity. Will this cause the upgrade to fail? I am watching a monitor connected to the SBCE and I can see its rebooted and is sitting at login page. However when I web browse to it the page doesn't load properly...

There is a setting in the web management in Evironment settings to change IP Office Enviroment to SIP from CCMS. Does this force the phone to become a standard SIP endpoint?

Really appreciate the reply! What you say makes a lot of sense. When I was comparing packets the J series SIP messages have a lot more in them. I managed to get the OpenSIP ones working though as you say with limited function. That made me laugh to find out Avaya had to change their own SBC...

Hi All, I was wondering if anyone knows the steps a J series phone goes through during registration. I am trying to troubleshoot an SBC (Sangoma). Knowing what files it pulls and what minimum settings and what it needs to maintain a registration would help greatly! Many thanks!!!!

Hello, yes it is set to use prefered ports.

Hi all, Not sure if this is a bug but there was a Workplace update this Jan and since then trying to connect to my FQDN doesnt work. If I web browse to https://<FQDN>/46xxsettings.txt I get the 'Only Avaya HTTP Clients' message which is great. If I try from the app is says could not connect...

I ended up building a VMWare server and using the OVA.

Hi All, I have two IPO 500s with J series phones. They are connected via VPN in an SCN. Everything works fine but the J series phones don't failover. I have set this up before on a server edition and it works fine. FQDNS and domains are set and DNS is setup at each location and tested. I...

That worked! Many thanks again!

Thank you for all your responses! The systems I have this problem with are all Pre R10. I will try downgrading manager! Many thanks, IamaSherpa!