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All locations dial 11 digits for all calls but can short dial 4 digits within their respective locations. So the Milwaukee agents located on the east coast want to be able to short dial to the other extensions at that location. That's why they want a local extension inaddition to the Milwaukee...

The main switch is an S8700.

I know the software is CM 6.0. The eastern location is a G450. I'll have to look at the Milwaukee hardware. I've never had to work on that.I'll check later today. Thanks for responding.

I have users who are call center agents for a major midwest city. However, they are physically located in a city in the eastern US. We recently migrated them to an Avaya solution. They currently have telephone numbers from the call center on their telephones. The call center wants to keep it...

I know how to implement short dial in an area with a single area code/exchange combination. Now I am trying to get it right for a location with multiple area code/exchange combinations. Example: I have about 120 numbers like:201-345-1234 and about 6 numbers like 201-987-2222. I've got the large...

Those types of entries are usually associated with dialplan transparency. The L at the beginning ensures that this remote coverage entry is only used when the S8300 LSP or the S8500 ESS is processing calls. The digits could be a number of things. It might be an extension from the uniform dial...