cheers. i found what the error is yesterday afternoon.
the problem happens randomly too one call the agents screen will record the next it wont. looking through the logs it always seems to happen when the agent puts a call on hold and starts a second line to an internal extension.
im getting this error E141000 in DBSRVR in the status.iv looked high and low through extranice but cant find anything at all. anyone else come across this before??
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