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Thank you gwebster & firebirdscrambler. It worked like a charm. Now I have other issues but that's for another post. Thanks again for your help. Marcelo

I have an option 81 switch with 1 as the SPRE code and need to open up 1xxx as extensions in the switch, but it's been too long since I've done any real programming and am looking for some assistance in this matter. Is there an easy way of doing this without having to tear down everything and...

Hello all, I'm trying to update some phones that have "Auto Registered" and want to update Phone and Directory number information using the Bulk Administration Tool. My problem is I can't disconnect the phones (remote site)and I don't want to manually change every number from 5 digit Auto Reg...

Thanks Firebird Scrambler. Yes, all three RLI's go to the same destinaion now. Loop 82/RLI 82 used to go to an Option 11 at a remote site and was swung over to the Cisco as is. Loops/RLI's 86 & 87 were already on the Cisco (with one entry each). I'll give that a shot. Silly question, will I...

Hello all, We have a Nortel Option 61C with Meridian Max for our ACD groups. The supervisors access it via Reflections software on an old Windows 95 PC. On Jan 1, 2010, it stopped working (Reflections session). Meridian Max is still running and working fine but the supervisors can't access it...

Hello all, I currently have 3 PRI's as TIE trunks from an Option 81C Switch to a Cisco CUCM 7.1 Switch. These act as our tie between the two environments. What was previously set up (as is when I got here), each PRI has it's own DCH and RLI for routing (eq. dch 11-RLI 82, dch 14-RLI 86, dch...