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  1. schmitzfl

    Disabling an analog port on a G430 Gateway (CM)

    Good afternoon, I'm looking for a simple way to disable and re-enable an Analog port on a G430 Gateway (CM) Our users misdial the TAC and will busy the trunk, I need to then disable and re-enable the port. I would like to track, disable and re-enable the port. What is the best way to...
  2. schmitzfl

    AACC 6.2 Ref Clients are not refreshing TN's added to CCT database

    We are running AACC 6.2 CCT, I have added many new users to CCT that are currently utilizing CCT for screen POPs from our CRM App. CCT is performing just fine, but, when I start the both Ref Client and OI Ref Client for SOA, they only shows some of the original TN's that I had added during...
  3. schmitzfl

    AACC CLID routing issue

    I was thinking it could be a size limit. Docs are limited at best,,, Thank you for your assistance!
  4. schmitzfl

    AACC CLID routing issue

    I have AACC 6.2 on a CS1k. I've built out a CLID table to route calls to a specific App. Sort of like a "Platinum Customer" list. I built the original list (clid_esn) with a few cell numbers to test, all worked fine. After that I added about a 100 more numbers to this list to place it into...
  5. schmitzfl

    CLID Routing AACC 6.2

    I have AACC 6.2 on a CS1k. I've built out a CLID table to route calls to a specific App. Sort of like a "Platinum Customer" list. I built the original list (clid_esn) with a few cell numbers to test, all worked fine. After that I added about a 100 more numbers to this list to place it into...
  6. schmitzfl

    CCMS and Defrag

    Should CCMS server ever be Defragged?
  7. schmitzfl

    CC6 Scripting, Allow or Block specific digits in collection

    I would like to Allow and Block specific blocks of 4 digit DNs in my Auto Att script in CC6.0 Example; Allow 55XX 39XX 74XX 64XX XX = Wild digits Block all other 4 digit DN's and route to a Skillset
  8. schmitzfl

    NARS/BARS+SMG+ SPN + 8XX tollfree calling

    Thank you, I'll try the ARRN. I knew it could be done but its been a long time since NARS & BARS road has been traveled for me.
  9. schmitzfl

    NARS/BARS+SMG+ SPN + 8XX tollfree calling

    The call from each SMG will follow the zone dialing and a 18XX call will follow 10x1 I don’t want to have to build out 10x18XX and each permutation.
  10. schmitzfl

    NARS/BARS+SMG+ SPN + 8XX tollfree calling

    Yes, each SMG has a routing code 101, 102, 103 and so on,,
  11. schmitzfl

    NARS/BARS+SMG+ SPN + 8XX tollfree calling

    I have a CS1k 5.5 with multiple remote SMG's and need to utilize a specific PRI at different location for outbound 8XX toll free dialing. In order to dial out from the SMG’s PRI’s I’m using ZDN’s to route to a SPN Here is an example, ***Note that “102” in the SPN is the routing digits and are...

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