Good afternoon,
I'm looking for a simple way to disable and re-enable an Analog port on a G430 Gateway (CM) Our users misdial the TAC and will busy the trunk, I need to then disable and re-enable the port. I would like to track, disable and re-enable the port.
What is the best way to...
We are running AACC 6.2 CCT, I have added many new users to CCT that are currently utilizing CCT for screen POPs from our CRM App. CCT is performing just fine, but, when I start the both Ref Client and OI Ref Client for SOA, they only shows some of the original TN's that I had added during...
I have AACC 6.2 on a CS1k. I've built out a CLID table to route calls to a specific App. Sort of like a "Platinum Customer" list. I built the original list (clid_esn) with a few cell numbers to test, all worked fine. After that I added about a 100 more numbers to this list to place it into...
I have AACC 6.2 on a CS1k. I've built out a CLID table to route calls to a specific App. Sort of like a "Platinum Customer" list. I built the original list (clid_esn) with a few cell numbers to test, all worked fine. After that I added about a 100 more numbers to this list to place it into...
I would like to Allow and Block specific blocks of 4 digit DNs in my Auto Att script in CC6.0
Example;
Allow
55XX
39XX
74XX
64XX
XX = Wild digits
Block all other 4 digit DN's and route to a Skillset
I have a CS1k 5.5 with multiple remote SMG's and need to utilize a specific PRI at different location for outbound 8XX toll free dialing. In order to dial out from the SMG’s PRI’s I’m using ZDN’s to route to a SPN Here is an example,
***Note that “102” in the SPN is the routing digits and are...
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