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  1. quinalt

    Exchange 2010 UM lookup question

    I have a customer (company A) that just began using Exchange 2010 UM for voicemail. They are federated with 20+ other companies (all the users from the other companies appear in the local GAL) ... some of which have the same extensions defined as the the company I'm working with. The issue is...
  2. quinalt

    Exchange ASR question

    I have a multi-site client utilizing Exchange 2010 UM with a Mitel 3300 phone system. They have a speech enabled AA built out at their HQ site that is associated with a phone number. The AA answers the call where the caller is offered the opportunity to dial an extension or say a name. If the...
  3. quinalt

    SIP trunk utilization

    I have a need to monitor SIP trunks between a 3300 and Bandwidth.com (with a Edgewater device in the middle). Is there any way to get SIP trunk utilization statistics or call volume information out of the controller? MOS information would be fantastic too :) I've tried every SNMP MIB I can...
  4. quinalt

    Mitel UM exchange 2010

    As far as I can tell the ARS looks right. Try this: In the system speedcall form, create a speedcall number (maybe 2911) with the actual number being 2910 - no toll - type S/C. Dial that number and see what happens. Hopefully I'm not sending you down the garden path here... As far as the...
  5. quinalt

    Mitel UM exchange 2010

    Also, I have discovered that if the UM DialPlan URI type is 'SIP URI' the MWI will not work. I changed mine to 'telephone extension' and now everything is working fine.
  6. quinalt

    Mitel UM exchange 2010

    Headbite, Since I know just enough to be dangerous on the Mitel, I asked one of our phone guys about this. He said: First create a ARS route to the SiP trunk that will connect to the Exchange server. Then create a speed dial that will follow the ARS path. Then reroute to The speed dial...
  7. quinalt

    Mitel UM exchange 2010

    Headbite, did you ever figure out this issue? I just upgraded to Exchange 2010 and have all the 3300 integration working except for MWI. I'm not a phone guy, so my terminology might be wrong, but here's a very quick summary of what was done: To be able to call the exchange server we had to...
  8. quinalt

    phones need rebooting

    A customer of mine had the same issue, it was resolved (at least temporarily) by rebooting the PoE switch.
  9. quinalt

    DHCP option 132 issues

    Padding the value with leading zeros worked perfectly. Thank you.
  10. quinalt

    DHCP option 132 issues

    I'll give it a try and post back. Thank you!
  11. quinalt

    DHCP option 132 issues

    A little background: Cisco 2150 router Adtran 1224 PoE switch - all trunk ports except 3300 uplink 3300 ICP running Rev: 8.0.8.8 5224 and 5212 phones LAN is logically segmented into VLAN 1 (data) and VLAN 2 (voice). DHCP for the data vlan and inter-vlan routing is being handled by the...

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