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  1. clarke121

    COS Settings for Auto Attendant Mailbox.

    Im try to route call thru a messaging step within a vector. Automatically transferred to a user's extension.
  2. clarke121

    COS Settings for Auto Attendant Mailbox.

    Hi all, I am trying to create a mailbox in MM 3.0 with auto- attendant features. I have tried numerous pre configured COS settings. Anyone have an idea what the setting are so I can configure a spare COS option. Thanking in advance
  3. clarke121

    MM Voicemail Box Message Only!!!!

    Hi all, I am trying to create a mailbox in MM 3.0 with auto attendant features.I have tried numerous pre-configured COS settings. If someone could forward the correct COS configuration Thanks in advance
  4. clarke121

    No real time call data

    Thanks We have checked The devices ,agent-ID and skill are part of the nicecti group. As I have mentioned we record all events on the core site. The remote which uses the same skill can only see the logging-on event.
  5. clarke121

    No real time call data

    We are using Nice Perform V3.0 The Nice servers sit within the main site. All agents on the main site can be monitored recorded and played back. Our current operation also includes a number of remote agents accessing an Avaya CM4 via IP agent (V5). However on the remote site • We are only...

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