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  • Users: BP88
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  1. BP88

    Outside calls go straight to voicemail

    TouchToneTommy, Thanks a Ton! That was it. I figured it was soemthing simple. I changed all users to COS 2 and that fixed it. Thanks to everyone!
  2. BP88

    Outside calls go straight to voicemail

    TouchToneTommy, I thought that was it, but I just went through and checked the COS on all mailboxes, and now I see that all mailboxes are doing this regardless of COS. Here is what I have: 10 - COS is 5 (Operator, not manned and kept on DND, which I had turned off at one point thinking that...
  3. BP88

    Outside calls go straight to voicemail

    Thanks for the replies. This is a Partner Mail voice mail system. I tried your options telecomboy, but I think you may be referring to a different voicemail, because my options don't match up when I login to the admin mailbox. I had tried turning night service on and off, no change.
  4. BP88

    Outside calls go straight to voicemail

    I have a Partner ACS that has a couple of phones where the calls go straight to voice mail. I have tried the VMS cover settings, the number of rings before transferring to voice mail, turning off forwarding (even if it wasn't on). Nothing seems to fix the issue. When I turn VMS cover off, voice...

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