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  1. keithpen

    Nortel BCM with PRI DID display blocked

    Hi there! We just need to know in the Bcm software where is the place where I can handle DID names and numbers. The issue is basically the line provider is not getting the complete information of DID so their caller ID has been blocked. Thanks in advance for your help!
  2. keithpen

    bcm 50 release 5 call center

    Thanks snowman Great help
  3. keithpen

    bcm 50 release 5 call center

    Have a client that has a bcm 50 release 5 When they have there agents signed into there skillset. if they walk away from there phone and miss a call it will automatically signed them out. is there a way to avoid this Also is there any way the system can alert the managers the agents are all...
  4. keithpen

    nec Electra elite 48 Voicemail

    My customer just purchased this Refurbished Nec system with voicemail, im a nortel tech . The system was defaulted. i got the new telephones working and programmed. but when i dial the voicemail dn you get a error and busy tone. Is there any programming on the tel side or voicmeail to get his...

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