yes, we did check the cover path criteria & we were dialing the virtual extension with the coverpath of the cover answer group. The call completely skipped point 1 of the cover answer group.
PBXTech - I'm wondering if you can help me. I have a 8700 with R3.0.1. I'm using cover answer groups at another location with R5 & the groups work just fine. I've duplicated the programming you've listed above but it's not working with the R3. When I do a list trace of my station it shows...
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