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You need to open the cabinet. The usb stick looks to be music.

If you set it up right you should be ok. Def need to have geolocation on your firewall.

Interesting. I have literally hundreds of remote phones using NAT and never had to do that. Now, the UX5000 that was another story and you have to do that.

Ozzie, you shouldn't need to do that. If NAT is setup properly. Your biggest issues will be if SIP ALG is turned off at both ends. Internally you shouldn't be using NAT. You can use both NAT and local phones. Check your network settings and network. Never had an issue. 10-46-14 should...

Does it have an ethernet card?

Press exit key for a couple seconds. Press MW then all.

Well, the voicemail in the US is always sold with the system so there is no reason not to use it. I know a LOT of people use the VRS like a vm in the rest of the world. Pretty sure using 102 WONT GET THE vrs TO PICKUP.

There is also the MOH port(s) ports on the main CPU.

Open wireshark on the SV9100. Use the other networking port directly to a laptop. You will find you answer. Either conflict, DOS, etc. Absolutely a networking issue.

Is the voicemail working?

Fairly certain you can use those ports for ACD prompts. Been a few minutes since I have done that with VRS being built in now.

Ok, well then have them (or you) go to Goodwill and buy a 3 dollar linksys router.

Did you save, logout and reset the system? Don't think I have ever used DHCP on the 2100.

Did you log in with MF creds?

Sounds like ATT has DTMF too short. Now this is for an SV8100 etc... You might have to be logged into Manufacturer. 80-03: DTMF Tone Receiver Setup: Choose 01 in drop down box - DTMF for extensions OR in your case choose 02 for Analog lines 80-03-07: 1 80-03-08: 1 Save and reboot.

Check your feature auth. Also check your IPLE IP's could be a collision. Could be bad IPLE card. Most of the time its an IP addressing issue.

Yep, all this. I have a LOT of people upgrading before the end of the year. I tried to get them to look at other options but they love their NEC. I mean, I get it...it's as solid as anything.

I was asking the same think on the DT800 phones as well. DT700 and DT900 I can find. It seems weird. itz

I would point it towards another working extension to make sure its a working DID first..then work the problem.

Is this an existing system that has working DID numbers?