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- Users: Xerxes2012
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No Sound on recordings
I've stopped both the CLS and logger. I deleted the mascmap file on logger. I also deleted the *.saf files on the CLS on recommendation from our Nice vendors. I then restarted the CLS, and then the logger. Once the CLS is started, RAS service just repopulates the mascmap with the old IP...- Xerxes2012
- Post #5
- Forum: NICE Systems solutions
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No Sound on recordings
Thank you for the response. Yes, RAS service is running and we're using the SMTP method. I've heard that their might be a problem with Cisco switches. Some sort of limitation with the amount of access ports being spanned, which i haven't been able to confirm as yet. Not sure if you've heard...- Xerxes2012
- Post #3
- Forum: NICE Systems solutions
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No Sound on recordings
Nice 8.9 + Avaya IP phones + Cisco switches I have a couple extensions without any sound. Query shows the recordings, but no sound. The IP's on the phones and IP's showing on the CLS for those extensions don't match. CLS doesn't seem to be updating the IP changes, even after restart. CLS...- Xerxes2012
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- Replies: 6
- Forum: NICE Systems solutions
