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  1. Mills70

    Receiving very old emails on Blackberry

    I just need a little help understanding some of what you said. Please forgive my ignorance. 1. What does "escalate to RIM" mean? 2. What is REFID? Is that a way for them to identify the message? 3. How do I do "ALT VIEW"? I have an ALT key, but I'm not sure what to press for "VIEW". Is it...
  2. Mills70

    Receiving very old emails on Blackberry

    Thanks for answering my post, jpaf! We do not have a Blackberry Enterprise server and no longer use redirector. We use our service provider's server, so I believe the correct answer is BIS. If by "mail client" you are asking if we have received the old email through Outlook as well as on our...
  3. Mills70

    Receiving very old emails on Blackberry

    About two or three times a year I receive an old e-mail on my Blackberry. (This has also happened to other people at my company.) I just received an e-mail from 2006. Any thoughts?

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