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I have a SX 200 with a Superconsole 1000 showing "waiting for synchronization" on the display. The console want idle up. I have tried reseating the DNIC, and cold started the switch, and building a new console on a different port, still unable to idle the console. Can anyone give me an idea...

Here's my closing info: Extension 2999 is used as an LDN for the Attendant Consoles. This number is also programmed as the FDN for users that have “ring no answer” set to the operators. In the customer data block, out the LDN and replaced it with 2998. Programmed ext. 2999 as a DN on both...

Transfer/Hunt. You may also see CFNA when a phone is Call Forwarded back to M2250.

Thanks everyone for your help. I'll let you know the outcome. Ray

Here's the Tn'shttp://www.savefile.com/files/2043921

There are or should be 3 files that come up when you click on the link. 1. ACD_CDN 2. CDB 3. TN's for ACD phones. The files were uploaded separately. They’re not all in the same pdf. If not, I will insert them individully. http://www.savefile.com/files/2043920

Hey guys I attached a copy of the CDB, ACD_CDN programming and the TN printout. Let me if you're not able to review these files. Thanks again.http://www.savefile.com/projects/808750318

Thanks guys for replying. I have tried allow and denied CLS DNDA and DNDD and the problem still stands. I think this problem is only for incoming DID calls that ring back to the operator. I took an in-house phone and called the ACD CDN for the operator, had them to transfer to an extension...

I am running Symposium Express 2.0 at a Hotel that I manage. They just converted from the M2250 consoles to the M3904 to handle there incoming calls. The problem I'm having after installation is that when a call comes in on the ACD phones, and the operator transfers the call to an extension...

To give you a better picture the M2250 is stell in place it's just in night mode. And that has a night call forwad an ACD.

Thanks for replying back so soon. I'm not familiar with this website so that's why there's 2 posting. I had someone to help me install this setup. If I'm not mis-staking there's already two CDN's built. The ACD Que button is on primary 00 ACD 2770. And I looked the Symposium configuration...

I just want to say thanks to all that applied back.

I am running Symposium Express 2.0 at a Hotel that I manage. They just converted from the M2250 consoles to the M3904 to handle there incoming calls. The problem I'm having after installation is that when a call comes in on the ACD phones, and the operator transfers the call to an extension...

I am running Symposium Express 2.0 at a Hotel that I manage. They just converted from the M2250 consoles to the M3904 to handle there incoming calls. The problem I'm having after installation is that when a call comes in on the ACD phones, and the operator transfers the call to an extension...

Thanks all.. Are any of you familiar with OTM?

Hey Guys, I'm picking up a major property next week that uses Call Pilot 1001 & 1005. Does anyone have any useful information to share I can use to start off with? I'm only familiar Innovation and Meridan Mail. thx

Hey guys I'm picking up a major property that uses OTM and Symposium. I'm familiar with Symposium but never touch OTM other than to connect to the pbx. Can you someone tell me how OTM and Symposium interact together? Some basic admin and maintenance info would be very hopeful also. thx