You don't say what type of printer you have. I've had a simialer problem with HP that the paper type must match 1 of the types that the printer recvognizes or it won't work right. I've even used legal paper and just put in margins to make it fit the envelope I was using.have fun fighting with it...
I have a program that makes the customer name into the group name and then I use the detail lines after that. Recently when I tried to run the report I noticed that if there was no title (which is a code linked to another database to get the actual text) so that it couldn't find a link it would...
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