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  • Users: mug23
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  1. mug23

    Incoming call from Outside line

    Thank you, Chris. I will look into this issue. I will post if I have more questions.
  2. mug23

    Incoming call from Outside line

    Hello: I'm new on this 3Com phone system and I'm having an issue. When an outside caller tries to call into my company's phone line, sometime it gets continuous ringing without going to the auto attendant. I have heard from outside callers that if he/she dialed into the company's phone and gets...
  3. mug23

    Changing External Prefix to dial outside line

    Thank you for your help. I have figured it out and the system is working exactly as I would want it.
  4. mug23

    Changing External Prefix to dial outside line

    Thank you for the reply. Now I have another problem. I have changed the prefix in the dial plan from 9 to 7 and it will dial outside if entered all 10 digits plus the 7 prefix to get an outside line. I'm in the state of Utah and in Salt Lake City, you do not need to dial the 1 + area code to...
  5. mug23

    Changing External Prefix to dial outside line

    Hello: I have a 3Com NBX NetSet system and I’m running R4_1_77 firmware. I’m trying to change the external prefix from 9 to 7 for outside calling and with no luck. I have gone into the System Configuration? System Wide and changed the External Prefix from 8 to 7 and after rebooting the system...

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