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  1. keypad

    4 party conference call

    You can do a 4 party confernce if you are using a multiline terminal (digital) and only have one trunk involved, or all internal extensions. Once you have 2 trunks involved it can only be a 3 party conference. There is a 32 party confernce card available for the IPS.
  2. keypad

    NEC DTERM - Series E & I Phones Locking

    Call Recovery Step 1 An incoming ACD call rings at an agent’s position. The agent is either unavailable to answer the call or chooses to not answer the call. Step 2 When the Call Recover timer expires, the call is removed from the agent’s position. The agent’s position is placed in a Penalty...
  3. keypad

    IP phone beeps

    There was a version that did this at default. If you log into the phone there should be a RTP Alarm option that needs to be set to off. I do not remember exactly where the option is, it may be in the adminstartor menu somewhere. But I do remeber that version 2.81 did not have the option and you...
  4. keypad

    AimWorx 4.5 learning extension numbers

    Ankles, Go to the Users tab and at the bottom left you will see a + sign. Click on that and you are in business. There are some commands that need to be done on the PBX side to send all inbound and outbound SMDR to AimWorx, but I am guessing that is done already. Can you see the call records in...

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