Thanks Ken for your help.
The greeting is in a subscriber mailbox and the caller got there through coverage. Even in the old Audix systems you could dial *Tnnnn and get to another extension. I guess I did not even consider that this option was not a standard on all voice-mail systems. Every...
Ok, we just upgraded from Octel to MM and also upgraded the Communications Manager to the latest/greatest.
Problem: The recording in a mailbox says: ".... if you need immediate assistance please call 1356." In the Octel system the caller just dialed the 1356 and they were transfered to...
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