Open Call Pilot Manager
Click on Auto Attendant
Click on Lines Administration
Select your DID Line,
Answer Mode: Auto Attendant
Table Skillset: Create a Menu or just a simple Company Greeting
Number of Rings: 0
All done..
Press ** To check your messages.
I'm trying to setup a CCR Tree.
How do I set it up so that calls can be transfered to a DN, or a Hunt Group, and when that Hunt Group doesn't answer a CCR Tree / AA answers?
How do I do this so I don't waste an outgoing line??
Right now, i have the CCR Tree setup as: Press 1 for Service...
I want to setup Night Ringing on one of the DID's. Currently there are 2 phones controlling their own night ringing.
I want to have Ext8000 control Night Ringing for Target Line#243 as well, Currently it's Controling Line#260.
The Main Switchboard (DN#2221) is controlling Line#241
I look in...
OK,
I just deleted DN#2221 From Ring Group #001 (Was default in system) and calls are going to the person's voicemail at night.
Another issue is I have Service Department DN#8000 ring 6 phones. with appear & ring. If one phone is set to Forward ALL, external callers dialing the target line...
I found another program.
When night ringing is turned on: when someone is calling a direct number (DID), it goes to General Delivery Mailbox instead of that user's extension.. Why?? How do I fix that?
This will not happen if the user has their No Answer forward Set to 4 rings.
I'm using a BCM400 v4.0 System. on a PRI Trunk.
When Night Ringing is turned on, Why does the switch board (Ext2221) Keep Ringing when someone calls one of our DID (Target Line#300) ?
Target Line#300 is assigned to extention 3000 and has no voicemail. When someone is calling that Direct Line...
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