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  1. janderson3

    Module Order for ACS system

    Thanks for the recommendation on putting the modules in order. I still have a small gap in my extension numbers: 25 is dead (last port on m 308ec), 26, 27, 28 are set aside for equipment Putting the modules in order let me: close the extension gap get caller ID on my 6 primary voice lines add...
  2. janderson3

    Partner Messaging Pickup Delay

    Thanks for the reminder on using the PC to backup everything. I did find this strange, the physical card says 4 Port, but the PC admin screen shows 6 for the number of messaging ports. If I remove the card, then login with the PC it says 0 messaging ports. What would the best replacement...
  3. janderson3

    Partner Messaging Pickup Delay

    Our partner messaging R1 has been behaving poorly lately. When accessing the Voicemail system, from inside or outside, the system randomly does not engage. That is to say: it will ring once but then the voicemail system does not play any message for anywhere from 2 to 120 seconds. Has anyone...
  4. janderson3

    Module Order for ACS system

    The system is R5.0 I do not know why it got setup the way it is. I far as I can tell nobody has ever complained about the jump in extension numbers. I would like to move 3 of the lines from the 400e to the 308ec so we can have caller ID on our lines (7 goes straight to VMS). I assume those...
  5. janderson3

    Module Order for ACS system

    I have a partner ACS system that I am planning on adding a 012e to. The current setup is this: Slot 1: 400E (Lines 4-7) Slot 2: Partner Messaging R1 (ports 24-29) Slot 3: Partner ACS (Lines 1-3, Ext. 10-17) Slot 4: 308EC (Ext. 30-37) Slot 5: empty The manual seems to indicate that this...
  6. janderson3

    Crystal Reports Crosstab Group Sort?

    Worked like a charm, thanks. -Jordan
  7. janderson3

    Crystal Reports Crosstab Group Sort?

    I have a crosstab setup with years for the columns and I would like to sort the Top N based on the total from a specific year not from the grand total column. Is this possible, what have I been missing? Thanks, Jordan

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