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Does anyone have a STK BK card 0411052303 or 0411052404 for sale. Or maybe a 4490 controller or cts5136

I have a lot of problems with frozen tapes on netbackup 6.5 giving the following error message. "could not write tape mark to begin new image " The FE's have run the wrt/rd test on all drives without errors . It also happens on new tapes. Any thoughts Meg

We are moving them to our Powderhorn. But thanks for asking. Also thanks to STKMAN , you have always been a great help to everyone on this forum. Meg

I have a L700 with 9940B drives. I am replacing them with LT03 drives. What do I need to do to get L700 to see them. Will I have to IPL L700 after I swap them out. Also what to I do at the ACSLS. On the powderhorn I have to keyin at the ACSSS console CONFIG DRIVES (PANL NUMBER). Do I need to do...

Thomas, One more question. I am told by SUN that I need a special program to replace a cache card. Do you know anything about this and do you have instructions on how to do this. Megan

Thankyou very much Megan

I Have an HDS DF400-rkl. Does anyone know hds san systems. HDS has dropped maintenance on this and I have two drives that are in need of replacement. Can I do this on the fly or do I need some software to talk to the box. Thanks Meg

I am getting an occasional 39D9 error on 9840C drive. My latest microcode in R1.35.505. Meg

Sorry about the previous post. The system is an HDS5800. If anyone has any info on this please let me know. System has been down for a week and Hitachi will not work on it. Thanks

Does anyone have info on the HDS 3800. I am trying to replace one of the controller boards but do not know procedure.

I am looking for a part number and source for purchasing the tape drive auto loader belts for a 4490/9490 tape drive.Does anyone have a source or generic part number for these. Meg

United States

Who does repairs on STK tape drives (9940B)

Yes,That's a good idea. According to imation (spelling), the data is written in the mir area for the 9940. I will have to find out how to read mir data. Meg

Yes, going by what our maint company says. Just to make sure the symptons were the same. we would do a load on a drive and the tape would go to locating then reading then locating then reading until it finally got a 37d3 error. we had several drives doing this. we finally did a wrt/rd test on...

Well Problem solved. After a numerous amount of tape tracking the Engineers found a tape drive with the write lines on all the time. Replaced drive and so far so good. Thanks for all the responses. Megan

No , they are not new. We only have 9940B's . After I do a make data tape it will work again. On occasion the make data tape will not work which tells me the tale is bad. Some of these tapes are 7 years old and are used once a week. I am believing the tapes are going bad. Thanks Meg

Yes the drive finally gets a 37d3 error. The tape will not load on any drive until I run "make data tape" from menu.I am starting to believe Veritas is wipeing them out. I am checking that now.

I can display the drive with IE. I am having problems with tapes being wiped out. They won't load. They just keep reading/loading/reading/loadin.etc... I think it may have sonething to do with the end of life of the tape. I was told their are bits set to tell you if it is end of life.

sorry I no I don't need 9600,8,n,1