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Polycom VVX 500 ro VVX 600 on CM 6.X
Polycom VVX 500 or PolycomVVX600. Has anyone configured in CM and Sesion Manager? The SM piece I can handle, I was wondering what set would we use such as 9630SIP?- dlewis3414
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- Replies: 0
- Forum: Avaya: CM/Aura (Definity)
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Agent ID = DID???
We do use DIDs for agent IDs and non-DID for the stations. We record all stations and our agents know it as we pay for perfomrance as well. Most all DID calls to an agent would be personal. As we keep our agents fairly busy with calls, most of their calls go to voice mail anyway.- dlewis3414
- Post #4
- Forum: Avaya: CM/Aura (Definity)
