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Yes, But still unable to change the prime DN with that set.

Is there any way to hide the Prime DN of a set. At the front desk we have already added ddgd & namd so that when calling the extension doesnt display but we also wanted to not display the number on the set if possible. I can not change it in "Change featue lable key: Thanks Phil

I am unable to complete a call to a specific number if my name or anything is assigned in the CPND of the phone. The carrier shows a leading "?" in the name field. Earthlink. If the name is "outed" on the extension the call completes. I've traced the call and I am not inserting the"?". If i...

I was informed that there is a way within Callpilot that the end user can request to have the password reset automatically. I know there are third party applications that can do this today but is this feature now directly embedded into CP? And how does it work if so. Thanks Phil

Thats great news but we are a "house divided" and I have no access to the data switches. Thank you Phil

Is there any way to remotely check the VLAN of a 1100 or 1200 series phone? Currently on Cs1k 7.5 Tank in advance Phil

No it does not need to be IP. But I horn must ring when the IP phone rings. As I understand this if the phone is IP I can not have a SIP device ring using the same DN.

We are in the process of migrating to 1200 series IP phones for the entire campus. We have a few dozen locations that have digital alerter boards, for horns in the loud areas. I have been told that I can either leave the digital set in place, not happy with this option, or migrate to IP and...

1002 Ver. 5.01

I have a customer that has deleted a voice mail but they did not verify the date and time information. I know I can not restore the message but is there any way to check logs from with CPand check the history of a specific mailbox? Thanks Phil

I am getting an error when creating a new app in CP application builder. I am on version 5.01.01.02 The error states "The systems could not load the application from the server. Pleace check the connection to the server and try again. I get this from you desktop and I took a lapop diection to...

THANK YOU BOTH!!

Is there a document that touches on this from Avaya/Nortel, with a doci number if possible. These phone were purchased some time ago and sat for a few years before we installed them so the warranty question is out the window. Thanks Phil

We are experienceing an issue with 1140 ip phones. Over the past few weeks we have had 7-10 phone become hot to the touch start to squelch and then die. We were thinking that is may be a power issue from the switch be we have not seen any supporting information on the subject. This may be the...

I was thinking about doing the 7.5 class. My concern is that Avaya will start migrating everyone to the Aura and why do 7.5 at that point? I thought I heard 7.5 was that last update for the "Blue" side of the house. Fact or fiction?

I have some training money that needs to be spent. We are currently a multi swicth (81 & 11) house, when finished merging to one cs1k. I have my "nortel" certs already but was wondering what courses people are taking next. Systems/session manager, Cs1K intergrations to Aura? Thx Phil

Hello Forum, I have telephone locations with multiple line appearances on a device. The key 1 and above may not be at the same physical locations as the key 0 device. We are trying to hammer down 911 information throughout the facility and we are concerned if someone dials 911, NOT from key 0...

I've used Comm One in the past, very simple and inexpensive under $1k. It also depends on how many stations you are tracking. Phil

I have a situation where a customer has a second DN on all phones. What whould happpen if they pickup up the second DN and dialed 911. with it display the key 0 of the set or the accessed keys DN? Thanks Phil

I think the Part number you listed is a DR5, and you are correct that is getting old fast. Since you are already a Norte/Avaya house I would consider a BCM 50. I would think you could pickup a package from the secondary market with VM and phones for about $2k. There are also IP options out...