The issue I am having is with our phone firmware server (PFS). Currently we have a system running in each of our 3 regions globally. It is running on a Windows 2K3 platform using IIS (Not MvIPTel)and serves the locations in that region with firmware and 46xx settings based on the office...
Is there a way to make a M390x ring once and then flash on subsequent rings on the same call?
We have a user that is requesting his phone to ring once and then flash until answered or transferred to VM. Is this doable?
I know you can make them ring (SCR, MCR, etc) or not ring (SCN, etc.), but...
My company has around 600 numbers that are currently RCF'd to our major call centers. These numbers are used so our customers have a local number to dial to reach us, but are RCF'd our larger CC facilities.
We are looking for a way to cut costs and better manage these lines as the company...
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