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Hello ALL, I am working on a customers BCM400 R4.0 and just migrated to a full PRI. In order to get multiple extensions to ring without following the predefined forwarding of the extrensions I have put the DN's in a hunt group and assigned the target lines to that hunt group. Everything...

Just after I wrote the request I thought of that and sure enough it worked. jsaad thanks for the quick reply, much appreciated.

I am working with a BCM50 R5. I have enabled and loaded the keycode for the expansion cabinet, loaded in the expansion is a 8x16 MBM. The system enabled the GATM8 portion no problem but is stuck at "enabling" for the DSM16. I have reseated the mbm, verified dip switch settings and rebooted...

This might be a real rookie question but I have searched the Nortel docs high and low and came up with nothing. We are deploying a BCM450 with 1140e phones and when attempting to manually configure the set and register it to the BCM it is asking for an admin password. So the process I am using...

I have a hunt group set up DN632 with members DN229 and DN232. The hunt group is set up as rotary with a hunt delay of 4, queue time out of 30, and an overflow to the VM DN. The customer wants that if a call goes unanswered(greater than the 30 sec q timer)the caller is placed into the mailbox...

I am working on a solution for a customer. The site currently has a BCM50 R3. He is looking to be able to email a wav file of a message left in a subscibers mail box to that users email address. I have reviewed the docs on the unified messaging but from what I gathered it requires software to...

Is there a way to have multiple holiday greetings for the same day. In our corporate office there is multiple departments which on holidays need to give specific instructions for emergency service calls based off the department reached. In advance thanks for any input. Justin Nortel BCM400 R4.0

I am in the process of proposing a BCM400 for a customer. This will be the first time for us installing a BCM400 with remote IP sets in a remote office. I was interested in the opinion of the viewers as to the best way to configure this system. I was thinking a VPN tunnel to the main office...

We are currently working on a BCM400 4.0 with a 23 channel PRI. All 23 channels are assigned to blocA. The corp. office wants to split a dept. and assign them along with their number to a different pool. As soon as I place the 23 channel into blocB we loose the ability to dial out. Any help...

We are working on a BCM 3.7 and the customer requested live answer during normal business hours and auto attendant after hours. I have not ran into this situation with a Nortel yet, normally what I have programmed is all live answer or all auto attendant. Any help would be welcome in seeting...

Another tech and myself picked up a Cisco 1760 with CCM 3.3 loaded. With both of us being Nortel guys we wanted to see what Cisco was all about. We are able to telnet with no problem but are unable to get the web administration to work. We have set the telephony address to 192.168.0.250 and...

I am working on a BCM 3.7 with POTS. Is there a way to que calls if the two DN's that the office is using (221,222) are busy. Thanks Justin

I am unable to find how to forward calls to a cell phone. The system is a BCM400 rel. 3.7. I searched for call forwarding and off premise transfer and came up with nothing. Any help is welcomed. Thanks Justin

Thanks to those before more I found the answer in a previous post. I put the HUNT GRP DN in as an alt in the subscriber mailbox. Thanks

I am trying to set up a broadcast Hunt group and after so many rings unanswered forward to a subscriber VM box. I have exhausted all my ideas and am not able to get this to work. Any input would be greatly appreciated. Thanks Justin

I have a Nortel BCM 400 Rev 3.7. I have installed an 8 by 16 trunk module and 2 DSM 32+ modules. The trunk module is on bus 2/3 and the DSM 32+ are on busses 4 and 5. There is a gap in the DN range (285-316). Is there a way to change the DN numbering scheme so that all of the 82 Dn's are in...

We have a BCM400 ver 3.7 on the bench and are running into a few issues on the DS30 setup. The system is set up as follows: DS30 2/6 split DSM32+ Bus2 (DN 221-252) DSM32+ Bus3 (DN 253-284) G8x16 Bus4 (DN 317-332) I am of the understanding that the 8x16 takes 1.5 bus, the 8 trunks on...