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My customer has several Xerox 7700 color laser printers with the same problem of getting a paper jam when attempting to use Tray 2. Tray 2 is the first tray of the Lower Tray Deck (LTD). The paper is picked and fed through the Paper Feed Assembly into the path shared by Trays 3 and 4 but will...

The Xerox 7760 is the replacement for the Xerox 7700. Are the “Lower Tray Decks” (LTD) of the Xerox 7700 and the Xerox 7760 interchangeable? The trays on the 7700 LTD are numbered 2-4 and the 7760 trays are numbered 3-5 but still look the same.

I am receiving the following three messages on a Xerox Phaser 5400 laser printer: Paper Jam- Open Top Cover Open/Extend MBF Remove PrintCart Clear Paper Path After all requested steps are completed there is NO paper jam to be found. Anybody have any ideas on what my next step should be?

For the final solution to this problem I took the Polygon Motor from the new Scanner Assembly and installed it into the old Scanner Assembly. I then started over with the alignment procedures but I skipped any adjustment during the “Coarse RegiCon Initialization” procedure and moved directly on...

Thanks, but I do have SB 580 Rev 2. I can think nothing else to fix my problem other than to re-install the original Laser Scanner (even though it was getting the Polygon Motor error on power up) and starting all over from the very beginning.

I went into the “Clear Tech Rep Faults” area of the Service Diagnostics section but none of the listed faults seemed to apply to the RegiCon tests. I selected each one anyway to clear each specific fault then re-ran the “Belt Edge Learn” test then the RegiCon #4 “Coarse Skew Adjustment” test...

I just replaced the Laser Unit (P/N 116-1110-00) in a Xerox 7700 printer. I ran the “Coarse RegiCon Initialization” which completed without any problems. When I attempted to run the RegiCon #4 “Coarse Skew Adjustment” I frequently get a “DC685-4 Failed” message. The first time I got a...