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Wildcard thanks for the suggestion but could you please be more specific?

I have a secretary who recieves her bosses calls after two rings but when she answers she can't transfer the call to the bosses vm. I have set up a feature code of 436 for transfer to voicemail for this to happen but when she hits transfer and 436 she recieves a wave off tone. Any suggestions?

I have everything working except when the secretary goes to transfer the call to the bosses vm it follows the call cov path. I checked the feature access code and foud that they had not programed up a code for transfering to vm. I did this and now when you dial the access code after pressing the...

Thanks that seems to work. The only issue they have now is that the secretary doesn't want to recieve internal calls from people in house calling her boss. So now when calling her bosses extension it rings continuoisly at the bosses phone.

I have set-up bridged appearances for a secretary to be able to answer calls for her boss but the secretary would like the ability to have all internal calls ring directly to the bosses phone and all extenal call ring the bosses phone twice and then bounce to the secretarys phone. I can't see...

I have checked programing and evrything seems the same through-out all the phones. Also this is a new install and I don't think anyone has the skills to do anything like that yet. I appreciate the in-put though.

I have a problem with some 9630 phones beeping intermitently while in the on hook state. Has anyone encuntered this before? If so what did you do to rectify the problem?