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  1. codecypher

    Removing zip tones on auto answer agents

    You might try the command... change agent loginID "xxxx" and change the Auto Answer to none You will need to do this for each agent.
  2. codecypher

    IP Phones Call Log Time Format

    Seems the 4610 model IP Phones have a call log that captures the time in a 24 hour format. My users like this feature, but would like to have the time in a 12 hour format. I could not find anything in the user's guide referencing how to change the format of the time. As far as the time on the...
  3. codecypher

    Having to Press the GO Button for specific Print Jobs

    Looking for advice on getting a printer (model P2035n) to print immediately from our ERP application without having to Press the GO Button each and every time. This process is not necessary for print jobs originating from regular Microsoft applications...just happening when trying to print from...
  4. codecypher

    Scan to MS Sharepoint from ScanSnap S510 Scanner

    I am looking for advice on how I might get my MS Sharepoint to find an Indexed File that was scanned from a ScanSnap S510 Scanner using OCR. Right now, the search function is only finding the file name matching the keywords in the search, and not finding the keywords in the content of the...
  5. codecypher

    VDN VOAs not playing

    Hello Stinney, I have dealt with this issue as well, and I decided to extend the length of our VOA messages from a short 1 second "whisper" to about a 3 second "whisper" and now they all work fine. For example: Change your announcement from saying something like "new customer" to something...

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