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  • Users: marc2007
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  1. marc2007

    Message Waiting Dial Tone using Analog Set

    Hi all, I want to know how can I apply Message Waiting Identification using analog set that does not have a lamp. Any idea!!!! Thanks in advance.
  2. marc2007

    Failed to initialize TAPI control

    Hi all, I have installed the Symposium Agent 2.3 on an agent PC. When logging to the application, an error occurs: "Failed to initialize TAPI control". After 2 days, the agent accessed the Symposium Agent normally... I need to know the causes of this problem. Any idea!!!! 10x in Advance
  3. marc2007

    Can't access Application Builder from a client PC using CallPilot 4.0

    Guys, Everything is working concerning the ping. In the application builder, I must put only the password. However, it is not working. The IP of the server is put in the CallPilot Manager not in the Appl Builder. I can log into anything in the CallPilot manager except the application builder.
  4. marc2007

    Can't access Application Builder from a client PC using CallPilot 4.0

    yes, I have the application builder installed on my client PC. When I click on the Application Builder, a window shows up asking me to enter the password. This password must be the same as the one I used to log into the CallPilot Manager in the browser. However, it still not working!!!! Any help!!
  5. marc2007

    Can't access Application Builder from a client PC using CallPilot 4.0

    Hi all, I can't access the Application Builder from a client PC via CLAN eventhough I can access the CallPilot Manager. Note: I am using CallPilot 4.0 Any idea!!!!!!!! thanks in advance
  6. marc2007

    Server freezes when installing SCCS 4.2

    Hi all, I have installed SCCS 4.2 on a server. I have faced a problem: while working on the server in the lab like copying a file, it freezes. This happened several times. Thus, I did a Ghost restore on this server of Windows 2000 to check if it is a Symposium software problem or a hardware one...
  7. marc2007

    SCCS 4.2 database installation failure in stage #5

    Yes, as I have said, from the "Platform Compliance Check", the status of all the Items including the HD partitions are 'Okay'. My partitions size sre: C: 14*1024 GB D: 14*1024 GB F: 12*1024 GB --> Primary database G: 12*1024 GB --> Secondary database H: 12*1024 GB --> Secondary database...
  8. marc2007

    SCCS 4.2 database installation failure in stage #5

    Hi all, I am installing the Symposium Call Center Server 4.2. I did the Windows Server 2000 configuration. I have inserted the SCCS 4.2 CD and entered the "Platform Compliance Check". The status of all the Items are 'Okay'. Thus, I have proceeded with the "Install Product Software"...
  9. marc2007

    System Failure caused by Firmware upgrade

    Hi all, When I was doing firmware upgrade of a M3902 digital set (after that the screen of the set was displaying abnormal characters)in a site that has Option 11C, the system restarted suddenly and all the sets stopped working. After many manual restarts, the sets were still not working. Thus...
  10. marc2007

    Can a recorded file be imported to the Call Pilot Mini?

    Hi, all Please can someone tell me if I can import a recorded file from a PC, Laptop or CD Player to the Call Pilot Mini, so that the quality of the greeting message is good. I usually run the file and record the message by putting the phone Hanset near the speaker. Thanks in advance.

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