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  1. jhpolk

    Use Computer name or OU to authenticate for file share

    Sorry if I was not clear. All the Compters(90) in the Lab are in One computer OU and All the Users(5000+) are in One OU. All users will need to have access to the computers lab, but I want to restrict computer in other areas from accessing the file share. Option I am currently looking at: 1...
  2. jhpolk

    Use Computer name or OU to authenticate for file share

    I have a computer lab in our College library. Currently they are using the same login user and pass for every computer. We have a login script for the maping of the share based on the user. We are installing a new printing system the requires that every user uses their own user and password. The...
  3. jhpolk

    Agent Being auto-logged out randomly

    I was kind of thinking that. I had no proof, one way or the other. We got this phone system to try to help, but I’m just learning how to get the information to show what the system is/or can do. With your examples, I should be able to view other events to see if there are problem. Again...
  4. jhpolk

    Agent Being auto-logged out randomly

    The way my week has been going, I thought is was still monday again. Any help is not a bother, I even learned that something. Again thanks for any help. File QControl.tue.log attached.http://www.mediafire.com/?y9t0igcx13m25d2
  5. jhpolk

    Agent Being auto-logged out randomly

    I did say I was a neub. I hope that This it the file,(attached) QControl.mon.loghttp://www.mediafire.com/?71euckhi4ber9q7
  6. jhpolk

    Agent Being auto-logged out randomly

    I attached 3 files as a zip. Agent activity, Agent Availability, and Agent Snapshot. The problem happened today with ext 1333. On my desktop app. it is showing an autologout for that ext. http://www.mediafire.com/?shsd2meqf5dclxa Thanks for help.http://www.mediafire.com/?shsd2meqf5dclxa
  7. jhpolk

    Agent Being auto-logged out randomly

    Equipment: NEC SV8300, UCB/Zeacom, DT730 Problem: Randomly through the day Agents will be auto logged out for no known reason. There are still calls in the queue waiting to be answered. One thing we have is a virtual line one each Dterm, I was wandering if that is the cause for the log-out...

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