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  1. gordonea

    Query issue - 2 agent's recordings are not showing up.

    PBX - Definity G3 v.12 Nice system V.8.90.02.01 After the last Nice Update, we started experiencing issues with finding recordings for 2 of our agents. If you query their calls, nothing is found. But at extension level, they are being recorded. Does anyone have any input on where I should be...

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