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hi all, i want to program by callpilot mini to say the following for all external incoming calls: " HI if you know the extension please dial it know otherwise wait for operator assistant" how can i program my callpilot by the way i create the ACD /its Agents and they are working correctly...

ok .. but how can i program to get the starting WORD(CHAN) in the Second Line???? CNFC 00 DSBL 01 BUSY CHAN 00 DSBL 01 BUSY<---------- thanks

thanks knob, ... but my problem is: i want to write a program so that it will disable\enable conference loop 0 in ld 38 when it checks that the state of the conference channels is greater that 25 channels. so, when i apply the command stat 0, it returns ^@^@^@^@^@^@. where it should be CFRN x...

hi john, below is a print for the NT6D14 unit, thanks for your help TN 018 0 00 01 TYPE COT CDEN 8D CUST 0 XTRK XUT TIMP 600 BIMP 3COM TRK ANLG NCOS 0 RTMB 3 1 NITE SIGL LOP SUPN NO AST NO IAPG 0 SEIZ NO CLS UNR DIP WTA LPR APN THFD P10 NTC TKID 93

hi all, when i start recording script on the procomm, i found that in the recording files transmit "LD 38^M" waitfor "^@^@^@^@^@^@."<---- it should be just "." transmit "STAT 0^M" waitfor "^@^@^@^@^@^@."<------??? can u help me ...

Hi all, I have a problem on my all external analog line which are connected to my COT card on option 11C. The problem is in low voice of all calls across the analog lines, whereas the voice directly at external line(before the cot card)is very clear and high. is there any solution i can...

Hi All, Is there anyway to configure MOH using Supervised External Trunks card NTCK16 ? Actually we use Unsupervised Card NT8D14. Thanks

Hi all, did anyone face the following problem: I programmed the SAR Feature where it works fine, but when the PBX Cold Reboot the SAR feature will be deactivated until we set the time with the same value. IS this a normal behavior or there is some futher active should be taken?

thanks for your reply.. john.. i can live with CDR internal Buffer of 50K size. but how can i program it on option 11c? thanks again..

Hi all, I have an option 11C PBX, and i want to set up an internal cdr Buffer where all cdrs record can be retrieved directly for pbx. CAN THIS BE DONE ON OPTION 11C? ****************THNAKS FOR YOUR HELP *************

thanks for ur reply i have the SCCS Rel:5.0 and i did not install this patch MPLR16778. does uninstalling this patch make the problem?

Hi all, i have a problem on option 11C PBX rel. 24.25 where suddenlly it loss its tonality and i got these errors on the SDI ports: 1- ERR5055 which is appearing indicating traffic issues 2- ERR5306 which indicates receiving more than 10 digits 3- BERR705 EXC 0: Bus Error in Task "tSL1" 4-...