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I have a client with voicemail that trusts from her phone. She prfers everyone to enter extension and password. I removed the V(name) from Source Numbers but now it does not ask the extension but it does the password. The cllient needs to check other boxes. Group mailboxes and individual...

I need clarification on the Voicemail Pro and IM. I am reading some articles sayiing I can send a wav file with VM Pro using SMTP. I read other articles that say I need IM. Which is it? What situations would I need to have IM installed to VM Pro?

Just worked on this today. In the 9X Short Codes for system wide changes go to 9N for local and 9N1 for long distance [9]N; Dial Nsi123456E 123456 is the NPA-NXX and big E is the extension. When the PRI dial outs it follows the shortcode and adds the E for the extension number. i.e...

I looked on that website but could not find the programming tip nor anything on ACS or LCR. It seems to be more general information related to marketing than technical.

I am using IPO Manager 5.2 and I cannot find the screen for selecting the PRI calling group for outbound calls first and then POTS for failover. Any help would be appreciated.

1. I heard 4.0 is glitchy so I stuck with 3.2. Anyone agree? 2. For a first time installer, is there a sample config file that includes PRI programming and Voicemail Pro? I am finding this system too simple and I am questioning myself and second guessing. I want to find a few sample configs...